Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of visitors to our website and users of our services.

1.2 This Privacy Policy applies where we act as a data controller in respect of personal data of website visitors and service users; in other words, where we determine the purposes and means of processing that personal data.

1.3 Our website uses cookies. Where cookies are not strictly necessary for the operation of the website and services, we will request your consent in accordance with applicable law when you first visit our website.

1.4 This Privacy Policy explains how we collect, use, store, share, and protect your personal data, and sets out your rights under applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. How We Use Your Personal Data

2.1 We may process data about your use of our website (“usage data”). This may include your IP address, geographical location, browser type and version, referral source, length of visit, page views, and navigation paths. The source of this data is our analytics systems and service providers.

2.2 We may process your account data (“account data”), which may include your name, email address, telephone number, business details, and login credentials, provided when registering or using our services.

2.3 We may process personal data provided during transactions made via our website (“transaction data”), including billing details, delivery addresses, order details, and payment-related information.

2.4 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”).

2.5 We may process information you provide for the purpose of subscribing to email notifications, newsletters, or marketing communications (“notification data”).

2.6 We may process information relating to communications between you and us, including metadata associated with such communications (“correspondence data”).

2.7 We process personal data for order fulfilment, account management, customer support, fraud prevention, compliance with legal obligations, and improvement of our services.

2.8 Order Processing: We use your personal data to process and fulfil orders placed through our platform. This may include sharing necessary information (such as name, contact details, and delivery address) with trusted third parties, including suppliers, logistics providers, transport companies, IT providers, and payment processors, strictly for the purpose of completing transactions. We do not sell personal data to third parties.

3. Use of Data Within Our Group of Companies

3.1 We may share and use personal data within our group of companies where reasonably necessary for internal administrative purposes, operational efficiency, system development, analytics, fraud prevention, risk management, and service improvement.

3.2 Such internal use may also include the development, testing, and optimisation of our technology systems, including automation tools, logistics systems, and marketplace functionality.

3.3 We may also use personal data within our group of companies for B2B marketing purposes, where such communications are relevant to commercial users and where permitted under applicable law. Any marketing activity will be conducted in compliance with UK GDPR and PECR requirements.

3.4 We do not sell personal data to third parties under any circumstances.

4. Providing Your Personal Data to Others

4.1 We may disclose personal data to insurers, professional advisers, or legal representatives where reasonably necessary for insurance coverage, risk management, legal advice, or dispute resolution.

4.2 We may disclose personal data to third-party service providers, including logistics providers, IT infrastructure providers, payment processors, hosting services, and customer support tools, where necessary for the operation of our business.

4.3 We may disclose personal data where required to comply with a legal obligation, court order, or lawful request by public authorities.

4.4 We may also share information where necessary to protect our rights, users, systems, or business operations.

5. International Transfers of Personal Data

5.1 Personal data may be stored, processed, or transferred to countries outside the United Kingdom where our systems, partners, or service providers operate.

5.2 Where such transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including adequacy regulations or appropriate contractual protections.

5.3 By using our services, you acknowledge and agree to such international transfers where necessary for service delivery.

6. Retention and Deletion of Personal Data

6.1 We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, reporting, and operational requirements.

6.2 Personal data may be retained where required to comply with legal obligations, resolve disputes, enforce agreements, or maintain security and fraud prevention measures.

6.3 Where data is no longer required, it will be securely deleted or anonymised.

7. Your Data Protection Rights

You have the right to access, rectify, erase, restrict, object, and request portability of your personal data, as well as the right to withdraw consent and lodge a complaint with the ICO or relevant supervisory authority.

8. Cookies

8.1 A cookie is a small text file stored on your device by your browser.

8.2 We use cookies for authentication, functionality, personalisation, security, analytics, advertising, and consent management.

8.3 Third-party providers such as Google Analytics and Meta Pixel may also set cookies.

8.4 You may disable cookies via your browser settings, but this may affect website functionality.

9. Data Security

9.1 We implement appropriate technical and organisational measures to protect personal data.

9.2 However, no system is fully secure, and we cannot guarantee absolute security of data transmitted online.

10. Changes to This Privacy Policy

10.1 We may update this Privacy Policy at any time.

10.2 Updates will be published on this page and, where appropriate, notified to users.

11. Our Details

This website is owned and operated by Corrios LTD.

Registered in England and Wales: 15441856
Registered Office: 96 Frobisher Way, Southend-on-Sea, Essex, SS3 8XD, United Kingdom
Email: info@cashcarry.uk